1. About Saher Essence

Saher Essence offers skincare, hair care, beard care, herbal beauty products, natural oils, sunscreens, face creams, hair growth serums, and related wellness essentials.

2. Product Information

We aim to present product descriptions, images, ingredients, prices, and availability as accurately as possible. However, product colours, packaging, and appearance may vary slightly due to screen settings, manufacturing updates, or product batches.

Please review all product details and ingredient information before use.

3. Orders and Acceptance

Placing an order is an offer to purchase a product and does not guarantee acceptance. We reserve the right to accept, reject, cancel, or limit an order where products are unavailable, pricing details are incorrect, payment cannot be verified, or fraudulent activity is suspected.

An order confirmation may be sent after your purchase. Your order is accepted when it is processed for dispatch.

4. Prices and Payments

Prices are displayed in Indian Rupees (INR), unless stated otherwise. Any applicable taxes, delivery charges, offers, or discounts will be displayed at checkout.

Payments must be completed using the payment methods available on our website. We do not store your complete card, banking, or payment credentials.

5. Shipping and Delivery

Delivery estimates are provided for convenience and may change due to courier delays, weather, public holidays, or other circumstances beyond our control. Customers are responsible for providing complete and accurate delivery details.

If an order is returned because of an incorrect address, failed delivery attempts, or refusal to accept delivery, additional delivery charges may apply.

6. Returns, Replacements and Refunds

Requests for returns, replacements, or refunds are handled in accordance with our applicable Return and Refund Policy. For hygiene and safety reasons, opened, used, damaged, or tampered personal-care products may not be eligible for return.

If you receive an incorrect, damaged, defective, or incomplete order, please contact us through our Contact Us page with your order details and supporting photographs or videos where applicable.

7. Product Use and Safety

Products are intended for external use only unless specifically stated otherwise. We recommend performing a patch test before using a new skincare, hair care, beard care, or cosmetic product.

Stop use immediately if irritation, discomfort, or an adverse reaction occurs. Seek advice from a qualified healthcare professional or dermatologist when needed. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

8. User Responsibilities

You agree not to:

• Use the website for unlawful, harmful, or fraudulent purposes.
• Provide false, incomplete, or misleading information.
• Attempt to disrupt, damage, or gain unauthorised access to the website.
• Copy, reproduce, distribute, or use our content without written permission.

9. Intellectual Property

All content on this website, including the Saher Essence name, logo, product descriptions, images, designs, text, graphics, and branding, belongs to Saher Essence or its licensors and may not be used without prior written permission.

10. Third-Party Links

This website may contain links to third-party websites or services. Saher Essence is not responsible for the content, availability, privacy practices, products, or services offered by third parties.

11. Limitation of Liability

To the maximum extent permitted by law, Saher Essence will not be liable for indirect, incidental, special, or consequential loss arising from the use of this website or our products. Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer-protection laws.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will take effect once posted on this page. We encourage you to review this page periodically.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the applicable jurisdiction of Indian courts, without limiting consumer rights available under applicable law.